Refund Policy

1. REFUND ELIGIBILITY WINDOW

1.1 Time Limitation: Refund requests must be submitted within seventy-two (72) hours of your initial purchase. This time limitation is strictly enforced and begins at the moment your payment is processed, regardless of when you first access the materials.

1.2 No Extensions: Under no circumstances will the 72-hour window be extended, regardless of technical difficulties, personal circumstances, or other factors beyond our control.

2. STRICT ELIGIBILITY REQUIREMENTS

To be eligible for a refund, ALL of the following conditions must be met:

2.1 Content Access Limitations

• You have accessed no more than 10% of the total course content
• You have not downloaded any course materials, templates, or resources
• You have not participated in any live coaching sessions or community calls
• You have not accessed the private Discord community
• You have not utilized any of the provided templates or prompts

2.2 Account Activity Restrictions

• Your account shows minimal platform engagement (less than 30 minutes total)
• You have not shared any course content or materials with third parties
• You have not attempted to reverse engineer or extract proprietary methodologies
• You have not violated any terms of service

2.3 Documentation Requirements

• Detailed written explanation of why the course does not meet your needs
• Confirmation that you will delete all accessed materials
• Agreement to permanent account termination
• Verification that you understand this decision is irreversible

3. REFUND REQUEST PROCESS

3.1 Submission Requirements: Refund requests must be submitted via email to refunds@hyperherald.ai with the subject line "Refund Request - [Your Order Number]" and must include:

• Full name and email address used for purchase
• Order number and purchase date
• Detailed explanation of your request (minimum 200 words)
• Confirmation of compliance with all eligibility requirements
• Agreement to account termination and content deletion

3.2 Review Process: All refund requests undergo a comprehensive review process that may take up to thirty (30) business days. During this period, we will verify compliance with all eligibility requirements and may request additional documentation.

3.3 Decision Final: Our refund decisions are final and not subject to appeal. We reserve the right to deny any refund request that does not meet our strict eligibility criteria.

4. PROCESSING AND FEES

4.1 Processing Time: Approved refunds will be processed within 15-30 business days after approval. Refunds are issued to the original payment method used for purchase.

4.2 Non-Refundable Fees: Payment processing fees, transaction fees, and currency conversion charges are non-refundable under all circumstances.

4.3 Partial Refunds: We do not offer partial refunds under any circumstances. Refund requests are evaluated on an all-or-nothing basis.

5. ABSOLUTELY NON-REFUNDABLE SCENARIOS

The following scenarios are absolutely non-refundable:

• Any participation in coaching sessions, group calls, or personal consultations
• Downloads of any course materials, templates, or resources
• Active participation in the Discord community
• Access beyond the 10% content threshold
• Requests submitted after the 72-hour window
• Promotional or discounted purchases (subject to separate terms)
• Bundle purchases or multiple course packages
• Purchases made with promotional codes or during sales events

6. DIGITAL PRODUCT ACKNOWLEDGMENT

By purchasing our courses, you acknowledge that:

• These are digital products delivered electronically
• Access is provided immediately upon purchase
• The nature of digital products limits refund opportunities
• You assume full responsibility for evaluating product suitability
• All sales are considered final after the 72-hour window

7. INTELLECTUAL PROPERTY PROTECTION

7.1 Content Deletion: In the event of a refund, you must immediately delete all downloaded materials and cease any use of our proprietary methodologies, templates, and content.

7.2 Account Termination: Refund recipients are permanently banned from repurchasing our products and accessing our services. This restriction is non-negotiable and permanent.

7.3 Monitoring Compliance: We employ technical measures to monitor compliance with deletion requirements and may take legal action against individuals who continue to use our intellectual property after receiving a refund.

8. CHARGEBACK AND DISPUTE POLICY

8.1 Chargeback Prevention: Before initiating any chargeback or payment dispute, you must first contact our customer service team and follow our refund request process.

8.2 Chargeback Response: We will vigorously contest all illegitimate chargebacks and may pursue legal remedies against individuals who initiate fraudulent disputes.

8.3 Documentation: We maintain comprehensive records of all user activity, content access, and engagement metrics to support our position in chargeback disputes.

9. CONSUMER PROTECTION COMPLIANCE

This refund policy is designed to comply with applicable consumer protection laws while protecting our intellectual property rights. Nothing in this policy limits your statutory rights under applicable consumer protection legislation.

10. POLICY MODIFICATIONS

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting and will apply to all future purchases. Previously purchased products remain subject to the refund policy in effect at the time of purchase.

11. CONTACT INFORMATION

For refund requests or questions about this policy, contact: